Shipping policy

Delivery time

 

An approximate delivery time will be provided to you when you place your order. Delivery times are only estimates and are calculated from the date of shipment and not from the date of the order. They should be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we will make every effort to ensure that your product is delivered within 21 business days of the date of your order. Working days mean Monday to Friday, excluding holidays. Please note that we do not ship on Sundays.

 

Shipping costs

 

Shipping costs depend on the weight of your order and the shipping method.

To find out how much your order will cost, simply add the items you want to purchase to your cart and proceed to the checkout page. This is the screen where the shipping costs will be displayed. Additional charges may apply for shipping large or heavy items or to remote areas. You will be notified of these charges, if any, on the checkout page. Sales tax is charged based on the province or territory where the item is shipped.

 

Items damaged in transit

 

If the packaging is damaged in any way upon arrival of the product, please contact us immediately electronically: lapattekitoune@gmail.com.

 

Questions

 

If you have any questions regarding the delivery of your order, please contact us electronically: lapattekitoune@gmail.com.