Refund policy

No return or exchange

We do not accept any return or exchange unless the item you purchased is defective. If you receive a defective item, please contact us electronically: and provide us with details of the product and its defect.

You can send the item that you consider to be defective to the following address: Stéphanie HAUEUR - 14 Allée des Promeneurs - 95330 DOMONT.

 When we have received the returned product, we will examine it carefully and notify you by email, within a reasonable time, whether its defect entitles you to a refund or a replacement. If you are entitled to a refund or replacement, we will replace the product or refund its purchase price.